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⭐Regular Shipping estimates⭐

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hottesttrendz73@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hottesttrendz73@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hottesttrendz73@gmail.com.

• You can place an order with prime time mart by visiting our website and using our online ordering system. Alternatively, you can contact our sales team directly via phone or email to place your order.

2. Do you have a minimum order quantity (MOQ) requirement?

• Yes, we have MOQ requirements for certain products. The minimum order quantity may vary depending on the product category and specific items. Please refer to our product listings or contact our sales team for detailed information.

3. What payment methods do you accept?

• We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Our sales team will provide you with payment details when you place your order.

4. What is your shipping policy?

• We offer shipping services to our customers. Shipping costs and delivery times may vary based on your location and the size of your order. We strive to provide efficient and cost-effective shipping options. More details can be found on our website or by contacting our customer support.

5. Can I return or exchange products if I'm not satisfied with my purchase?

• We have a return and exchange policy in place. If you receive damaged or defective products, please notify us within a specified time frame, and we will arrange for a return or exchange. Please refer to our Returns & Exchanges policy for detailed information.

7. Do you offer discounts for bulk orders?

• Yes, we offer discounts on bulk orders. The discount rate may vary depending on the product and the quantity you order. Contact our sales team for specific pricing and discount information.

8. Are your products certified and safe to use?

• We strive to provide high-quality products that meet safety and certification standards. Many of our products are sourced from reputable manufacturers. However, it's important to check product descriptions and labels for specific certifications and safety information.

9. How can I contact prime time mart for further inquiries or assistance?

• You can reach our customer support team by phone, email, or through our website's contact form. Our representatives will be happy to assist you with any questions or concerns you may have.

Why Choose One Store-Shop Everything™
✔ Free shipping on all orders
✔ 30 days free refunds/returns
✔ Safe & secure payments
✔ 24/7 best online support